bk44 Terms and Conditions

1 Definitions and General Introduction

These terms and conditions ("Terms") govern the use of the bk44 platform and all its associated services. Key terms used in this document are defined below:

• "Platform" refers to the bk44 website, mobile application, and all related services.
• "Member" refers to any person who has registered on bk44 and operates an account.
• "Services" refers to casino games, sports betting, live casino, and other gaming sections.
• "Balance" refers to the total amount of funds in a member's account, including both real money and bonuses.
• "Transaction" refers to any financial activity related to deposits, withdrawals, receiving bonuses, and game-related operations.

By accessing the bk44 platform or creating an account, you are automatically considered to have accepted these terms. If you do not agree to these terms, please refrain from using the platform.

To learn more about our operations, history, and values, visit the bk44 About Us page.

2 Eligibility and Registration

2.1 Age Requirement

To become a member of bk44, the applicant must be at least 21 years of age. Anyone who attempts to register under the age of 21 will have their account immediately cancelled, and any deposited funds may not be returned.

2.2 Registration Conditions

Each individual may open only one account. All information provided during registration must be accurate, complete, and up to date. The following individuals may not register on bk44:

• Those under 21 years of age.
• Those opening an account on behalf of or as a representative of another person.
• Those who have previously been banned from bk44 for any reason.
• Those residing in a region where online gaming is prohibited.

2.3 Identity Verification

bk44 reserves the right to verify a member's identity at any time. A national ID card, passport, or other government-issued document may be requested when necessary. Failure to provide accurate information or to complete identity verification may result in the account being restricted or cancelled.

3 Account Management

3.1 Account Responsibility

The security and use of your bk44 account is entirely your own responsibility. Keep your password secure and do not allow any third party to access your account. If you suspect unauthorised access to your account, notify the support team immediately.

3.2 Single Ownership

Each member may operate only one account. If multiple accounts are found belonging to the same person, all accounts will be cancelled and any bonuses in them may be forfeited.

3.3 Updating Information

If there is any change to your contact details, mobile number, or payment method, update it immediately in your account settings. bk44 will not be responsible for any service disruption or transaction delay caused by outdated information.

4 Deposits and Withdrawals

4.1 Deposit Rules

The accepted deposit methods on bk44 are bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300. Deposits are generally processed instantly. Members must deposit using a method registered in their own name.

4.2 Withdrawal Rules

The same methods apply for withdrawals: bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳800. Withdrawal requests are generally completed within 30 minutes to 3 hours, though delays may occur if verification is required.

4.3 Transactions in Own Name

All financial transactions must be made through a mobile banking account registered in the member's own name. Transactions through third-party accounts are strictly prohibited and any such transactions will be cancelled.

4.4 Withdrawal Prerequisites

Before withdrawing bonus funds, the specified wagering requirement must be met. Where only real money is being withdrawn, bonus wagering does not apply, however any active bonus may be forfeited.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 adds a ৳1,000 bonus, giving a total balance of ৳2,000, and the wagering required will be ৳1,000 × 20 = ৳20,000.

5.2 Other Promotions

bk44 regularly runs various promotions, such as weekly deposit festivals, Friday reload offers, slot adventure bonuses, birthday rewards, and referral rewards. Each promotion has its own terms and conditions which should be read before accepting an offer.

5.3 Bonus Usage Rules

• Multiple bonuses cannot be combined at the same time unless specifically stated.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after wagering has been completed.
• Wagering must be completed within the specified period from the date the bonus is received, otherwise the bonus will be cancelled.
• bk44 reserves the right to change or withdraw any promotion at any time.
• If evidence of promotion abuse is found, the bonus will be cancelled from the relevant account.

6 Game Rules

6.1 Technical Errors

If a software error in any game causes a win to be incorrectly displayed, bk44 reserves the right to cancel that win. The data stored on the game provider's server is considered final for determining game results.

6.2 Betting Limits

Each game and betting market has its own maximum and minimum betting limits, which are displayed in the game interface. Any bet placed in violation of these limits will not be accepted.

6.3 Result Disputes

If there is a dispute over the result of any game, the game provider's logs and server data will be treated as final evidence. The bk44 support team can be contacted regarding such matters.

6.4 Network Issues

If a game is left incomplete due to a lost internet connection or a technical problem, the result will be determined according to the game provider's rules.

7 Responsible Gaming

bk44 is committed to responsible gaming. We believe that gaming should be a form of entertainment, not a source of financial problems. Members can use the following protective measures:

• Deposit Limits: Set a maximum deposit amount per day, per week, or per month.
• Session Limits: Set a time limit for playing per session.
• Self-Exclusion: Temporarily close your account for a set period.
• Permanent Closure: The option to permanently close your account if needed.

If signs of gaming addiction or financial problems appear, help should be sought immediately. You can find detailed guidance and resources on our Responsible Gaming Guidelines and Support page.

8 Prohibited Activities

The following activities are strictly prohibited on the bk44 platform:

• Fraudulent activities, or attempting to influence game results using illegal software or bots.
• Using the platform for money laundering or illegal transfer of funds.
• Abusing bonuses or promotions using multiple accounts.
• Attempting to gain unauthorised access to other members' accounts.
• Attempting to exploit system vulnerabilities for unfair advantage.
• Operating an account on behalf of a person under 21 years of age.
• Making deposits or withdrawals in the name of a third party.
• Registering with false or misleading information.

If evidence of involvement in any of the above activities is found, the account will be immediately cancelled and all balances may be forfeited.

9 Intellectual Property

All content published on the bk44 platform — logos, designs, text, graphics, software, and other elements — is the exclusive property of bk44. No member or third party may reproduce, distribute, or use this content for commercial purposes without permission.

Content from game providers (such as Pragmatic Play, PG Soft, JILI, Evolution, and others) is protected by their respective intellectual property policies.

10 Limitation of Liability

10.1 Service Availability

The bk44 platform aims to provide uninterrupted service at all times, however temporary disruptions may occur due to maintenance, upgrades, or unforeseen technical problems. bk44 will not be held liable in such situations.

10.2 Third-Party Services

bk44's liability is limited in the event of any issue caused by payment service providers (bKash, Nagad, Rocket, Upay) or game providers. However, assistance will be provided to help members resolve their issues.

10.3 Gaming Risk

Gaming and sports betting carry financial risk. Members use the platform having voluntarily accepted this risk. bk44 will not be liable for losses incurred from gaming activities.

11 Privacy and Data Protection

bk44 has a separate policy on the collection, storage, and use of members' personal information. To learn in detail how your information is used, how long it is stored, and under what circumstances it is shared with third parties, please read our Privacy Policy and Data Management page.

Members may view and correct their personal information, and request its deletion under certain conditions. The support team can be contacted for assistance with this.

12 Changes to Terms

bk44 reserves the right to change these terms and conditions at any time. In the case of significant changes, members will be notified in advance through their registered contact details.

Continued use of the platform after changes have been made means the member has accepted the revised terms. The latest version of the terms will always be available on this page.

13 Account Suspension and Closure

13.1 bk44's Rights

bk44 may temporarily suspend or permanently close an account in the following circumstances:

• If evidence of a breach of these terms is found.
• If fraudulent or suspicious activity is detected.
• If identity verification has not been completed.
• Upon instruction from a legal or regulatory authority.

13.2 Member Rights

Any member may request to close their account at any time. Active bonuses will be cancelled before account closure, and eligible balances will be returned subject to wagering requirements being met.

14 Dispute Resolution

In the event of any dispute or complaint, please contact the support team first. Our goal is to resolve all disputes quickly and fairly.

If a resolution cannot be reached through the support team, a formal complaint may be submitted. An initial response will be provided within 7 working days of the formal complaint being submitted.

For general questions and quick answers, please read our FAQ page — it covers answers to the most common issues.

15 Contact & Support

If you have any questions or comments about these terms and conditions, please contact bk44's support team. Our support service is available seven days a week, 24 hours a day, in both Bengali and English.

Instant support is available via live chat, or you can also reach us by email.

Contact details: [email protected]